Archives for customer service

Customer service… it’s not just for retail employees

Having a bad leak in a pipe when company is supposed to spend a week at your home or having your furnace quit working during a snow storm can cause a lot of stress for customers, which tends to lead to, well, a lack of joy.  As a service company we are being allowed into a customer’s home to fix a problem during a stressful time in their life, and because of this we have to provide superior customer service.  Obviously customer service isn’t just a thing to provide during stressful times, but must be practiced any time there is
Read More