Many homeowners have switched from traditional HVAC systems to heat pumps in recent years. Heat pumps are energy-efficient and can heat houses in summer and cool them in winter. However, they can malfunction if they’re not maintained regularly. BELOMAN has been diagnosing and fixing HVAC problems for more than 60 years. We offer expert heat pump repair in Belleville, IL. Our technicians are NATE-certified and highly skilled, and our customer service is second to none.

    BELOMAN provides the best heat pump repair services in Belleville, so call us today to schedule an appointment.

    Common Heat Pump Problems and Solutions

    Heat pumps installed and maintained by experienced professionals can provide up to 20 to 25 years of reliable service. When they’re not serviced regularly, their air filters and condensate drain lines can become clogged with dirt. Their refrigerant connections can become loose, and their reversing valves may get stuck.

    Clogged air filters and vents restrict airflow and make heat pumps work harder. This puts a strain on other components and can start a chain of events that lead to system failure. Condensate lines deal with the water that builds up on heat pump coils. When they’re blocked with dirt, this water falls onto the ground. Cleaning heat pump condensate lines and cleaning or replacing heat pump air filters once a year avoids this problem.

    Heat pumps have sealed refrigerant systems that should never need recharging. If the connection points in the unit become loose and refrigerant escapes, heating and cooling performance gets affected. Inspecting and tightening connections and replacing worn seals will prevent this from happening.

    A heat pump’s reversing valve is the component that switches the system between heating and cooling modes. When heat pumps don’t work properly, a stuck or broken reversing valve is one of the first things our NATE-certified technicians look for. Cleaning a faulty reversing valve may solve the problem. If it doesn’t, our technicians will install a replacement part.

    Common heat pump problems our technicians deal with include:
    • No heating or cooling
    • Reduced heating or cooling
    • Water or refrigerant leaks
    • Clogged air filters
    • Blocked condensate drain lines
    • Electrical issues
    • Dirty or broken reversing valves

    Signs You Need Heat Pump Repair

    Heat pumps in need of maintenance or repair work harder and use more energy. Some homeowners only realize they have a problem when their energy bills rise unexpectedly. These situations are fairly uncommon. In most cases, Belleville residents contact BELOMAN to schedule a service appointment when they notice something unusual.

    The most common signs that a heat pump is in need of repair are unusual noises or smells, short cycling, and leaks. Rattling, banging, and grinding noises are usually signs of mechanical issues, and they often come from faulty compressors, motors, or fans. Burning odors are signs of an electrical problem, while sweet, chemical smells near connection points are usually caused by refrigerant leaks. When heat pumps leak water, a blocked condensate drain line is usually the source of the problem. Refrigerant leaks are most commonly caused by loose fittings or worn-out seals. Short-cycling heat pumps start up and then shut off almost immediately. This issue is often caused by a faulty thermostat.

    These problems always seem to occur at the worst possible times. If your heat pump stops working unexpectedly, it probably won’t be on a weekday during regular business hours. That won’t be a problem if you choose BELOMAN to meet your heating and cooling needs. We offer emergency repair services around the clock, seven days a week.

    No matter what time of the day or night you call us about a heat pump emergency, you’ll speak to a human being and not a machine. We’ll dispatch experienced, highly trained HVAC repair technicians to your home quickly. They’ll take care of your problem and have your system running again before you know it. We have an excellent rating from the BBB and more than 500 5-star reviews, so you know you can trust our heating and cooling services.

    Our NATE-certified technicians can work on any kind of heat pump, so they’ll be able to diagnose your problem no matter which manufacturer made your unit. They also carry a wide range of heat pump parts in their vehicles. This means that they’ll probably have everything they need to complete repairs when they arrive at your home.

    Schedule Fast, Reliable Heat Pump Repair

    The HVAC professionals at BELOMAN can get your heat pump running like new again in no time. We’ve been serving Belleville residents for more than six decades. We’ll send a NATE-certified technician to your house fast if you contact us to schedule a heat pump service or repair.

    If you live in Belleville and need a heat pump repair, contact the experienced heating and cooling professionals at BELOMAN today.

    Frequently Asked Questions

    You rely on your heat pump to keep your home cool during the sweltering summer months and warm when temperatures plummet in the winter. When it doesn’t work as well as it should or stops working altogether, you’ll want to know why. Here are the answers to some of the questions we hear the most from Belleville residents with malfunctioning heat pumps.

    Why is my heat pump not heating or cooling properly?

    If your heat pump switches on but doesn’t heat or cool properly, a faulty thermostat or clogged air filter could be the source of the problem. If your thermostat is faulty, it could be telling your heat pump to shut off before the temperature in your home reaches the desired level. If a clogged air filter is the root of the issue, your heat pump isn’t cooling and heating properly because it’s not running efficiently. Cleaning or replacing dirty air filters and checking thermostats are tasks that our NATE-certified technicians perform during routine heat pump services.

    What causes a heat pump to freeze up?

    Refrigerant leaks, malfunctioning defrost systems, dirty air filters, and blocked vents can all cause heat pumps to freeze up. Refrigerant leaks are usually caused by loose fittings or worn-out seals at connection points. Defrost system issues are often the result of faulty sensors or control boards. When air filters or vents restrict airflow because they’re clogged with dirt, heat pump coils may become cold enough to freeze up. All of these issues get addressed by our NATE-certified technicians during heat pump maintenance and repair calls.

    Can a malfunctioning thermostat affect heat pump performance?

    Yes, a faulty thermostat can affect heat pump performance by turning the system off too soon, keeping it running for too long, or switching it on and then turning it off repeatedly. Thermostat problems make heat pumps work harder. This is a problem because heat pumps that work hard use more energy, break down more often, and wear out more quickly.

    When should I replace instead of repairing my heat pump?

    Replacing your heat pump may make more financial sense than repairing it if your system is more than 10 years old and reaching the end of its service life. It may also be prudent to replace your heat pump if the cost of repairing it would be more than half the cost of a replacement system. BELOMAN is a factory-authorized Carrier dealer, so we can install a state-of-the-art heat pump in your home that could run reliably for more than 20 years.